You will need to close sales for an event if you want to stop selling tickets.

To close sales, log in to your account, go to the ‘Events’ tab and click on the event you wish to close. From the top right drop-down menu select ‘Close Sales’.


Now you can select an event status and enter an explanatory message for your customers that will be visible when they come to your event page. Click the ‘Change event state’ button to confirm.

Sales for the event will now be closed. Anyone who is mid-way through buying tickets will be given a short amount of time to complete their order.


When sales are closed, customers will no longer be able to purchase e-tickets from your online box office. You can reopen sales by going through the same process again.

Next, you might want to consider how to manage event check-in at the door 

Leave a Reply

Your email address will not be published. Required fields are marked *